Park Management

GemaPark is a complete park management system designed to allow you to keep and manage all your park information in one place, giving you easy access to the numbers that matter and saving you time on administration.

At Netguides we use our technical and business experience, and 'part of your team' support ethos, to ensure you get the most out of implementing a management system for your business. Our goal is not to sell you a system but to see that you get return on investment year on year.

  • Customer Management - Easily merge duplicate customers to keep the database clean, view a full history of bookings, payments and interactions with each customer.
  • Booking Management - Manage short and long stay bookings, pitch and rent fees and the sale of extras and metered services.
  • Batch invoicing - Allows easy repeat invoicing of site fees, rent, metered services and extras.
  • Maintenance log - Record and report on maintenance against homes, pitches or on the park.
  • Manage homes and stock - Store details of homes in stock and sold, move homes to different pitches and record sales to different owners.
  • Reports and Marketing - Information at your fingertips.

Booking management

Manage your bookings from enquiry to delivery with GemaPark

  • Interactive Availability chart - View, Move, extend and edit bookings directly from the chart.
  • Online booking and balance payments - Mobile responsive, easy to install, great online booking experience.
  • Booking Documents and Automated emails - Generate all the documents you need for each booking including automated balance reminders and pre and post visit emails.
  • Clever Pricing and Discount management - Support for very comprehensive booking patterns and tariffs, multiple discount options including discount codes, percentage off, free nights and automatic last minute discounts.

Learn more...

Interactive chart

Interactive park map

Interactive park map

View an interactive map of your park showing the occupants of each unit or pitch and the status of their account. Link easily to their latest invoices and take or record payments.

Meter readings

Record meter readings easily or link to smart meters.
Invoice owners individually or use batch invoicing to invoice all owners. The correct amount is calculated automatically based on the units used.

We are so happy we chose GemaPark. The system is very user friendly and has increased our bookings dramatically.

Liane - Stonehenge Campsite

Task view

The system will flag up tasks that require attention such as duplicate customer records or balance payments overdue. From the task list you can easily link to relevant place in the system to perform the required action

  • Bookings needing attention
  • Overdue debtors
  • Duplicates customers
  • Online payments
  • Enquiries

Netguides and Gema provide quality, reliability and leading-edge technology with excellent support levels.

Christine Stanschus, Little Kickers

Reports - Operational, financial, management and marketing

Grow with the system, as you collate your data you will find more interesting ways to view it and use it to make your business more profitable.

  • Bookings reports
  • Payments and refunds reports
  • Arrivals, Departures and who's on site
  • Customers and marketing reports
  • Property performance and usage reports
  • Occupancy report

Secure and compliant

  • Backups are taken twice daily and stored for a rolling two weeks
  • Data is stored on very secure servers in the UK following best practice guidelines
  • Monitored uptime - the system is monitored constantly for availability. We have had no unplanned downtime in the last three years.
  • PCI and Data Protection Compliant

Connectivity with other systems

If you have other park systems, we can integrate with them to link your information and your park functionality together saving your time. Examples include:

  • Barrier integration - Integrate to your entrance barrier to easily control access to the park.
  • Meters - Integrate to your electric meters to automatically gather readings.
  • Booking partners - Import bookings from Hoseasons, link to Pitchup, or use our Channel Management or iCal link to link to a host of booking partners such as and Air B&B.
Connectivity with other systems

Booking Management


Interactive availability chart, Documents, Automated balance reminders, and online booking

Online Bookings


Online booking, Booking documents, automated balance reminders and balance payments, Welcome letters and more

Request a Demo


We can demo the system over the internet, all you need is an hour to spare. Alternatively let us visit you at your park