Booking System

GemaPark is an online booking system so it provides online booking capability directly from the live system availability with easy to install website widgets and a secure booking portal.

Interactive availability chart

The interactive replacement for your wall chart that is always up to date. As well as seeing all your availability and bookings on one screen you can:

Interactive availability chart

Task View

Tasks view

The system will create tasks for jobs that require attention and from the task list you can easily link to relevant place in the system to perform the required action.

  • New internet bookings or enquiries
  • Online Payment notification and Balance payments overdue
  • Provisional bookings - awaiting confirmation
  • Duplicate customer records - easily check and merge duplicate records to keep your database clean
  • Reminder or pre and post visit letters for customers with no email
  • Balance payments overdue

Booking documents and automated emails

Easily generate all the documents you need for each booking using information from the booking and the customer. You can include custom notes to personalise the emails while ensure all the important information is automatically included.

Automated balance reminders and pre and post visit emails allow you to keep in touch with your customer with relevant and timely information. This can improve customer experience and increase sales as well as ensuring balance payments are made on time and online.

Booking documents

Clever pricing, booking rules and discounts

Support for very comprehensive booking rules and tariffs. If we can't support your tariff already we will extend our system so it can! What's more - as part of your standard support we will set them all up for you each year if you want us to.

  • Different Minimum stays and changeover days allowed at different times of year. E.g. school holidays limited to weekly bookings, bank holidays limited to min 3 night stays, off season minimum 2 night stays.
  • Short breaks restricted to Monday and Friday changeovers except in very low season
  • Pitches limited to maximum tent or vehicle type or size.
  • No single sex groups
  • Max occupants per unit / pitch
Discounts can be limited to certain lengths of stay or units/pitches and can include:

  • Percentage off
  • Free nights
Discount Codes can be used to access discounts

Automatic last minute discounts can be set up providing dynamic pricing

Online Bookings

  • Online booking and balance payments - Save you time and phone calls. Our online booking widgets are mobile responsive, easy to install and provide your customers with a great online booking experience
  • Multi-language and Multi-currency - all our online booking screens can be provided in different languages and the system supports multiple currencies

Learn more

Online booking with GemaPark

I'd just like to say what a pleasure it is to do business with your company.

Angela Forest, Blyton Ponds

Operational reports

Flexible arrival and departure and onsite reports. Have multiple layouts and different fields for different uses e.g. Extras report, Reception Desk Report, Late Arrivals Report, and Cleaners Report. Interactive fields on the reports allow updates across multiple bookings from a single report screen e.g. checked in or out or time cleaned.
Financial, management and marketing reports

Financial, management and marketing reports

Grow with the system, as you collate your data you will find more interesting ways to view it and use it to make your business more profitable.

  • Bookings reports
  • Payments and refunds reports
  • Arrivals, Departures and who's on site
  • Customers and marketing reports
  • Property performance, occupancy and usage reports

Secure and compliant

  • Backups are taken twice daily and stored for a rolling two weeks
  • Data is stored on very secure servers in the UK following best practice guidelines
  • Monitored uptime - the system is monitored constantly for availability. We have had no unplanned downtime in the last three years.
  • PCI and Data Protection Compliant
secure and compliant

Hoseasons booking import

Linking to other booking channels

  • Channel management - Link your availability date directly to many channels including, Holiday lettings and Air B&B
  • Hoseasons booking import - Import your Hoseasons booking from their booking report in one go.
  • Pitchup integration - We are fully integrated with Pitchup, post your site’s availability to the Pitchup website, amend pitch type, availability and pricing.

Park Management


Interactive chart, Balance reminders, Meter readings, Barrier integration, Park map, Maintenance log, Reports and more

Online Bookings


Online booking, Booking documents, automated balance reminders and balance payments, Welcome letters and more

Request a Demo


We can demo the system over the internet, all you need is an hour to spare. Alternatively let us visit you at your park