Online Booking

GemaPark's online booking widgets and secure booking portal combine to give you an effective and secure online booking process. Our payment portal allows your customers to make further balance payments online with ease.

Our 'Guest Area' lets customers update their booking details, purchase activities and extras and make payments against their existing bookings.

Customer stays on your website

While searching availability and checking the price the customer stays on your website. This is proven to increase retention of customers and conversion rates as the customer has all your information to hand and the credibility of your brand.

Selection of search and availability calendar widgets

We have a range of mobile compatible search and availability calendar widgets that can be fully customised to match the styling of your website. Adding the widgets to your website is as easy as adding a Google Map and we provide you or your web designer with all the support your need.

search results and availability calendars

The growth in our holiday business since we started working with GemaPark has been incredible, with a significant uplift in bookings and turn over.

Pineapple Farm Holidays.
Pineapple Group

Dynamic availability search

Dynamic availabilty search section and gap selling

Our search widgets will search for nearby dates or alternative accommodation types if no availability for the requested search is found. This ensures customers can easily see what you can offer them.

Our gap selling feature means you can automatically offer any odd length gaps that may have been left for sale online, While ensuring new online bookings do not create gaps.

Adding online bookings to your website can seem like a big step that you never feel comfortable to make, but Netguides make the process extremely straight forward.

Andy Haslin, Cheverton Copse Holiday Park


Activities and extras

GemaPark lets you book activities and events with limited availability such as boat or bike hire, kids clubs or festivals.

It can also manage limited availability extras such as fire pits or hot tubs to prevent overbooking and of course it can sell unlimited extras too!

Allow activities to be booked with or without accommodation.

Activity Booking

Payment providers

Secure mobile compatible booking portal

Once the customer has picked their dates and price they are taken to the GemaPark secure online booking Portal to complete their booking. This carries through your branding but is under HTTPS.

We provide integration with among others SagePay, Stripe, WorldPay and Paypal. We use the new style PCI compliant integrations that allow the user to stay on our pages but are fully PCI compliant.

Online payment portal for balance payments

As well as booking online customers can pay their balance online ahead of their holidays using our quick online payment page. The customer does not need to remember a login to pay. They simply need their booking reference and email address, both of which are in the balance reminder email sent to them. They can then pay their balance.

Guest area

Our Guest Area lets customers update their booking details, purchase activities and extras and make payments against their existing bookings.

Operational reports and arrivals dashboard

Flexible arrival and departure reports and dashboard have multiple layouts and different fields for different uses e.g. Extras report, Reception Desk Report, Late Arrivals Report, and Cleaners Report.

Interactive fields on the reports allow updates across multiple bookings from a single report screen e.g. checked in or out or time cleaned. See booking system for other reports available.

Interactive availability chart

The interactive replacement for your wall chart that is always up to date.

See all your bookings, blackout dates and in-progress online bookings. Check availability and live pricing. Add and move bookings from the chart:

  • Move bookings to different units
  • Extend or shorten bookings
  • Add or edit bookings
  • Blackout units or pitches to quickly make them unavailable
  • Quickly check balances and record payments
  • Easily see returning customer or debitors.
  • Search availability and see prices.
Interactive availability chart



The system will raise a task when a new bookings or payment is made to bring it to your attention, these include:

Park Management


Interactive chart, Balance reminders, Meter readings, Barrier integration, Park map, Maintenance log, Reports and more

Booking Management


Interactive availability chart, Documents, Automated balance reminders, and online booking

Request a Demo


We can demo the system over the internet, all you need is an hour to spare. Alternatively let us visit you at your park